Privacy Policy & Cookies

Effective Date: 27 July 2026

 

1. Introduction

Welcome to PocketCarla.com ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

Data Controller:

Carla Daly
11 Cambridge Avenue
Ringsend
Dublin D04 DW66
Ireland

Website: https://www.pocketcarla.com

Email: carla@carladaly.com

Phone: +353 87 213 8087

 

2. Information We Collect

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Personal Information

When you visit our website, place an order, create an account or contact us, we may collect:

• Name

• Email address

• Shipping address

• Billing address

• Telephone number (optional)

• Order details

Payment information is processed securely by our payment providers. We do not store your full payment card details.

 

Non-Personal Information

We may automatically collect information including:

• IP address

• Browser type and device information

• Pages visited

• Website usage information

• Cookies and similar technologies

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3. How We Use Your Information

We use your information to:

• Process and fulfil your orders.

• Deliver your purchases.

• Respond to enquiries and provide customer support.

• Manage your account (if you create one).

• Improve our website and shopping experience.

• Prevent fraud and maintain website security.

• Comply with our legal and tax obligations.

• Send marketing emails where you have given your consent.

You can unsubscribe from marketing emails at any time.

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4. Legal Basis for Processing

Under the GDPR, we process your personal data on the following legal bases:

• Contract – to process and deliver your orders.

• Legal obligation – to comply with tax, accounting and other legal requirements.

• Consent – for email marketing and promotional communications.

• Legitimate interests – to improve our website, prevent fraud and keep our services secure.

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5. Sharing Your Information

We only share your personal information where necessary to provide our services and fulfil your orders. This may include:

• Printful – to manufacture and fulfil your phone case orders.

• Stripe and PayPal – to process payments securely. We do not store your payment card details.

• Our website hosting provider.

• Delivery companies to ship your order.

• Analytics providers (such as Google Analytics, if used) to help us improve our website.

• Email marketing providers (if you subscribe to our newsletter).

We may also disclose your information where required by law or to protect our legal rights.

We do not sell your personal information to third parties.

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6. International Data Transfers

Some of our service providers, including Printful, Stripe, and PayPal, may process personal information outside the European Economic Area (EEA). Where this happens, appropriate safeguards are in place to protect your personal data in accordance with the GDPR.

 

 

 

​7. Data Retention

We keep your personal information only for as long as necessary to:

• Fulfil your orders.

• Provide customer support.

• Comply with legal, tax and accounting obligations.

• Resolve disputes.

Marketing information is retained until you withdraw your consent.

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8. Data Security

We take appropriate technical and organisational measures to protect your personal information.

These include:

• SSL encryption for data transmitted through our website.

• Secure payment processing.

• Secure storage of customer information.

• Access controls to protect personal data.

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9. Your Rights

Under the GDPR, you have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal information.

• Restrict processing.

• Object to processing.

• Request a copy of your personal data.

• Withdraw consent for marketing at any time.

To exercise any of these rights, please contact us using the details below.

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10. Cookies

PocketCarla.com uses cookies and similar technologies to:

• Enable essential website functions.

• Remember your preferences.

• Improve website performance.

• Analyse visitor traffic.

• Help us improve our services.

You can manage or disable cookies through your browser settings. Where required, you will be asked for your consent before non-essential cookies are used.

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11. Children's Privacy

PocketCarla.com is not intended for children under the age of 16. We do not knowingly collect personal information from children.

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12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and where appropriate, we will notify you of significant updates.

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13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Carla Daly

Email: carla@carladaly.com

Phone: +353 87 213 8087

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14. Complaints

If you believe your personal information has not been handled correctly, you have the right to lodge a complaint with the Irish Data Protection Commission.

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15. Governing Law

This Privacy Policy is governed by the laws of Ireland and, where applicable, the laws of the European Union.